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#MeinJob mit Samed Qoshja: „Empathie ist wichtig“

Did your op go well? You are making good progress, Herr Michel. At first I had a bit of a problem with colloquial language. Such joy when patients want to thank you. Good, then we can do the handover. Charité, Berlin, 2 p.m. Samed Qoshja begins his shift in the neurosurgery department. A qualified nurse, he is originally from Albania. There were a lot of us who wanted to work at the Charité, but only a few got the chance. I am very happy that I got the chance to work here. In Albania I spent ten months learning German,
starting from scratch and studying up to the B2 exam. Then I started preparing for the process of
having my qualifications recognized. Samed had to pass four exams. And finally, in January 2017, he was able to begin working at the Charité. – Hello Herr Michel, I am nurse Samed.
I am responsible for you on today’s late shift. How are you? There’s always two of us on the late shift. Tuesdays and Thursdays are the big surgery days, so then there are three of us working the late shift. First we introduce ourselves, and then we ask the patients if they need anything from us. Then we check their blood pressure and vital signs, and make sure that patients are making progress. – Then I’ll just make a note of your vital signs. This morning your blood pressure was also
fine. Empathy. That’s the most important thing, I
think. If you don’t understand how the patient is feeling, you can’t provide the care the patient needs. – If there is nothing more I can do for you
then I’ll just carry on. See you later, Herr Michel. We are also responsible for therapy,
administering antibiotics and meds, and painkillers –
whatever the patient needs. There is a lot to do. We are on our feet the entire day. It’s a tough job but I’m always very happy when patients say thank you and return home in good health. If a member of staff is off sick, things can
get a bit stressful for us. But I wouldn’t say that there is anything
about my job that I don’t like. Well, perhaps one thing – when I have to fill in for someone else. Some things in Germany are different to Albania. We spend a lot of time on reports and the PC,
and that’s not something we do in Albania. At first I would wonder whether the documentation is really so important that you need to spend two hours on it every day. But now I do think that documentation is really important. If it is not written down,
then it hasn’t been done. Of course the first problem was the language,
especially colloquial language. I really had problems with that.
But when you are in the German environment, you learn a new word every day –
and I was supported a lot by my colleagues. Then it worked out ok.
It was really hard at first to live here without family or knowing anyone, until you find friends … That is a bit tough at the beginning. We are allowed to take our breaks off-ward. Sometimes, if the weather is fine, I go down and enjoy the sun. That’s something that I really miss in Germany. But otherwise I may drink a coffee, eat something and chat with my colleagues. I very often have questions about how things are done here in Germany. There is definitely a lot more bureaucracy here in Germany than in Albania. And sometimes I have questions, like: “How do I do that?” or “Who do I need to contact about that?” I would like to further my career, and I now preparing to take my C1 exam. And I would like to start studying for a degree next year. I think I’d take nursing education. I enjoy that. What I would recommend to colleagues
wanting to come to Germany: first learn the language well.
The language is really important. Then: have patience. It will take quite some time before your family can join you here. But ultimately it’s all worthwhile. My wife arrived a few days ago. The visa procedure took a long time. But it all worked out in the end and now I am
really happy – and can truly say that I now feel at home here –
now that my wife is with me.

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